Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-review.thebestlocalpro.com (hereinafter referred to as “our website” or “we,” “us,” or “our company”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle, process, and protect your data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our main website at https://online-review.thebestlocalpro.com
  2. All associated applications and services offered by us
  3. Interactions between users and our platform, whether through web browsing or app usage
  4. Communications initiated by us, such as emails, newsletters, phone calls, or text messages

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before using any such external services.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for and use our applications as an authorized user
  2. You visit or navigate through our websites linked to this policy
  3. You opt-in to receive communications from us, including marketing materials, updates, or transactional emails

Personal Data Collection

We collect diverse types of personal data, which can include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data associated with transactions made through our platform, including payment method details, billing addresses, and transaction history.
  3. Financial Information: This may include bank account numbers, credit card information, or other financial records required for subscription plans or premium services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile phone numbers for mobile app users.
  6. Location Data: Geographic coordinates or location-based services data if you choose to enable them in your account settings.
  7. Feedback and Reviews: Comments, suggestions, or reviews you provide about our products or services.
  8. Social Media Information: Data from social media platforms when you connect your accounts with us for seamless access or sharing features.
  9. Product Interest: Information about the products or services that interest you, based on your browsing behavior and interactions on our platform.

We collect this data through various methods: user input forms, account creation processes, automated tracking technologies (like cookies), and third-party data providers who assist us in delivering our services.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website and for analytics purposes. ‘Cookies’ refer to small text files stored on your device by the websites you visit. We categorize them as:

  1. Strictly Necessary: These ensure basic functions of our website, such as allowing you to log in or navigate through pages.
  2. Preference Cookies: Used to remember your preferences and settings, like language selection or theme choices.
  3. Analytics Cookies: Track and analyze user behavior on our site, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or where required by relevant data protection laws. Once the retention period expires, we securely delete or anonymize your personal data unless we are obligated to preserve it for legal, tax, or accounting reasons.

Security Measures

We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy and security standards
  • Regular security audits and updates to protect against emerging threats

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and any such information will be deleted if we become aware that it has been collected by mistake.

Your Data Rights (Geographical Location Depending)

Depending on where you reside, you may have specific rights regarding your personal data under applicable privacy laws. These typically include:

  • Access: The right to request access to and a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Object (Or Decline): The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on certain activities related to data protection laws.

To exercise any of these rights, please reach out to our privacy team through the contact channels provided below. We will respond to all requests in a timely manner and in accordance with applicable law.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for data access or deletion, or if you have concerns regarding our privacy practices, please contact us: